How did Metropolitan Correctional Center staff fail to follow inmate observation protocols?

Metropolitan Correctional Center (MCC) New York staff failed to follow inmate observation protocols in several ways. They did not ensure that Jeffrey Epstein was assigned a cellmate as required by the Psychology Department EFTA00035824. Additionally, staff failed to conduct required rounds and inmate counts, with no rounds conducted after 10:40 p.m. on August 9 and no required inmate counts conducted after 4:00 p.m. on August 9 EFTA00035824. The staff also falsified records to show that they had performed these tasks when they had not EFTA00035824. Furthermore, supervisory personnel failed to effectively perform their duties, including conducting lieutenant rounds to ensure procedures were being followed EFTA00172546. MCC New York staff, including the Evening Watch SHU Officer in Charge, the Material Handler, Noel, and Thomas, admitted to not conducting all mandatory rounds and inmate counts, and instead remained seated in the SHU Officers’ Station, sometimes without moving for periods of time, suggesting they were asleep EFTA00039025.